Customer Support | The Sole Room

Support

We're Here to Help

Real people, real answers. No bots, no scripted deflections — just straightforward help from our team.

Human support

Every ticket is read and replied to by a real team member — not a bot or automated script.

Response time

We aim to reply within 1 business day. Complex issues may take up to 2 business days.

Reply by email

We'll reply directly to the email you provide. Keep an eye on your inbox (and spam folder).

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